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Mad Hatter has - by far - the most professional and most competent staff of any IT organization with which I have dealt over the course of a 22 year career in the Army and 12 in education. Mad Hatter has, for several years, provided IT support to Riverstone International School - where I work. They patiently and comprehensively diagnose network challenges and provide detailed solutions with options and costs - essential to making good decisions about organizational spending. Finally, they are a veteran owned business. I give them my strongest recommendation.