About  Us

Everything you could possibly want to know about our company…

Long story short

Mad Hatter Techs is a managed IT service and solution provider here in the Treasure Valley. We boast over 30 years of certified IT experience with both residential and commercial support. The company is U.S. Veteran owned and proudly provides internships and on the job training to veterans who want to work in the field of information technology.

Mad Hatter Techs can assist with virtually any computer related issue. We handle everything from simple virus removal to new network design and installation for your business. We provide transparent business practices and crystal clear communication throughout the relationship. We ensure our client is fully aware of the root problem, what is required to repair it, the costs involved, as well as the estimated time to repair. We keep the client involved in all decisions along the way to avoid any surprises. While every business has IT needs, not every business is large enough to warrant its own IT department. That’s where Mad Hatter Techs comes in. We function as your on-call IT department so that you can remain focused on your business, rather than worrying about your IT needs.

Jacob is Amazing. Works great with my employees and he gets it done. Thank you Mad Hatter

B D Avatar B D
December 7, 2018

History

Jacob and Jeremy founded Mad Hatter Techs on April Fool’s Day in 2014, intent on creating a better kind of IT company. The two started their careers in information technology working for global managed IT service companies in the Seattle and Dallas areas. Their combined prior work experiences fueled their desire to formulate a better way to deliver quality IT services. The result is a relationship centered approach focused on client engagement, transparent operations, and dependable service.

If you’re interested in hiring Mad Hatter Techs to be your on-call IT company but would like to know more, please ask for our business references here in Idaho. We have a lot of them.

We know Technology, let us Help You

Our Team

Feel free to reach out to any of our team members. You can call, text, or email them individually. You can also use our contact form to reach a member of the company.

Jeremy came out to my office to try and help diagnose a computer issue I was having with sound and software. I have a computer I bought from someone that built it himself and didn't do the best job. Jeremy was informative and provided excellent customer service. He wasn't able to fix the problem at my office and gave me great recommendations on what to do moving forward. Lastly, he didn't charge me for the visit as he wasn't able to correct my problem at my office. Really appreciated that. If you have computer issue's, I recommend these guys.

Idaho Poop Scoop Inc Avatar Idaho Poop Scoop Inc
March 21, 2024
Contact A Mad Hatter Tech Today!
(208)703-7157

Jeremy R Bell

Owner/Senior Systems Engineer

Jacob Mylan

Owner / Senior Network Engineer

Tom Brown

Owner/Web/Application Development & Hosting

Kelly D. Strough

IT System Engineer

Serving Boise and Southern Idaho

Mad Hatter Techs LLC
3313 W. Cherry Lane Suite 729
Meridian, ID 83642